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Privacy Policy

Hexpair for iPhone and iPad

Effective date: September 21, 2026

Inncoder AS built Hexpair as a freemium application. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our app.

Information Collection and Use

Hexpair is an account-free app. Your puzzle progress, best times, and daily challenge results are stored on your device. If iCloud is enabled, your progress syncs through Apple's servers.

We do not collect: your name, email address, phone number, precise location, or contacts. No account is required to use Hexpair.

The app does use third-party services that may collect information used to identify you. Links to the privacy policies of third-party service providers used by the app:

Analytics

Hexpair uses Mixpanel to understand how the app is used, for example which levels players finish or give up on, how long puzzles take, and whether onboarding is completed. Events are tied to a random identifier generated when the app is installed. They are not linked to your name, email, Apple ID, or Game Center account, and we do not use them for advertising or cross-app tracking.

Mixpanel receives basic device information with each event (device model, operating system version, app version, screen size) and derives an approximate location (city and country) from your IP address. We do not collect precise location and the app never asks for location permission.

Daily Challenge

Each day the app downloads the day's puzzles from a server operated by Inncoder AS. The request carries no personal data and no account. As with any internet request, the server may record your IP address in standard access logs. The puzzles are then stored on your device.

Game Center

If you are signed in to Game Center, your daily challenge solve times are submitted to Apple Game Center leaderboards under your Game Center nickname. Leaderboards are operated by Apple and governed by Apple's Privacy Policy. You can play Hexpair without signing in to Game Center.

Purchases

Hexpair offers an optional one-time Pro purchase through the Apple App Store. We use RevenueCat to validate purchases and manage entitlements. RevenueCat receives an anonymous app user identifier and purchase receipt data. No payment details are visible to Inncoder AS.

Advertising

Hexpair shows ads only when you choose to watch one. There are no banners and no ads between puzzles. When you reach the end of the free levels you can watch a rewarded video ad to unlock more, or buy Pro. Pro removes ads entirely.

Ads are served by Google AdMob. When an ad is requested, Google receives device information (device model, operating system version, app version), your IP address, which it may use to derive an approximate location, and information about how you interact with the ad. This data is governed by Google's Privacy Policy. Hexpair does not ask for permission to track you across other apps and websites, so Google does not receive your device's advertising identifier from Hexpair.

If you are in the European Economic Area, the United Kingdom, or Switzerland, the app asks for your consent before the first ad is loaded, using Google's consent platform. If you decline, any ads Google shows are not personalised, and fewer ads may be available. You can change your choice at any time under Ad privacy options in the app's settings.

Ad conversions may be measured through Apple's SKAdNetwork, a privacy-preserving system that does not identify you or your device.

RevenueCat receives a record of each ad you load and watch, tied to the same anonymous app user identifier used for purchases, so that ad revenue and purchases can be reported together. When you finish a rewarded ad, Google notifies RevenueCat, which confirms the reward and records the levels you unlocked so they can be restored on your other devices.

iCloud Sync

Hexpair uses Apple iCloud key-value storage to sync your ladder progress across your devices. This data is stored in your personal iCloud account and is governed by Apple's Privacy Policy. Inncoder AS does not have access to your iCloud data.

Your data may also be included in iCloud Backup unless you have disabled it in your device settings.

Log Data

Whenever you use our Service, in the case of an error in the app, we collect data and information (through third-party products) on your device called Log Data. This Log Data may include information such as your device Internet Protocol ("IP") address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Note that IP addresses collected by third-party analytics services (such as Mixpanel) may be used to derive approximate geographic location.

Service Providers

We may employ third-party companies and individuals for the following reasons: to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Hexpair uses the following services:

  • Apple — App Store, Game Center, system services, and iCloud
  • Mixpanel — Analytics
  • RevenueCat — Purchase validation, entitlements, ad reward verification, and ad revenue reporting
  • Google AdMob — Rewarded video ads and consent management
  • Supabase — Hosting for daily challenge delivery

We do not use cross-app tracking. Ads are shown only when you choose to watch one.

Children's Privacy

Hexpair does not knowingly collect personally identifiable information from children. No account or personal details are required to play.

Security

Your progress is protected by your device's built-in security and, where applicable, Apple's iCloud encryption. All connections from the app to our servers and third-party services are encrypted (HTTPS).

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. You are advised to review this page periodically for any changes.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at contact@inncoder.com

This policy reflects the actual behavior of Hexpair and matches our App Store privacy labels.

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